VODAFONE, MILAN

  • Lead assessment on efficiency and effectiveness of knowledge management applications of call centers.
  • Designed reengineering initiatives.

SKY, MILAN

  • Lead six-month empirical validation of green redesign of set top boxes.
  • Benchmarked savings against competitors.

MAJOR ITALIAN BANK, MILAN

  • Lead six-month feasibility analysis project of an innovative knowledge management application for loan management processes.
  • Designed and documented software architecture of application.

RATTI S.p.A., COMO

  • Lead six-month project on the strategic assessment of IT resources and organizationa function.
  • Conducted CIO selection interviews.

SOGEI, ROME

  • Lead four-month project on the strategic assessment of the IT hardware and network infrastructure of the Italian Finance Ministry.
  • Examined opportunities for organizational restructuring.

SIA-SSB, MILAN

  • Lead one-year project on the assessment of the automation of electronic invoice processes in the financial industry.
  • Conducted indepth surveys in major manufacturing companies.

ACCENTURE CONSULTING, MILAN

  • Lead one-year project on the assessment of the automation of customer service processes in the fashion industry.
  • Conducted indepth surveys in major fashion companies.

ACCENTURE CONSULTING, MILAN

  • Lead one-year project on the assessment of the efficiency of operating processes in the financial services industry.
  • Conducted indepth surveys in major Italian banks.

MAJOR ITALIAN BANK, MILAN

  • Lead six-month management consulting project on a general assessment of a multi-channel banking project.
  • Examined opportunities for externalization of IT services.

MANUFACTURING COMPANY, MILAN

  • Supported ERP software selection decisions.
  • Participated in early negotiation activities with selected suppliers.

MAJOR ITALIAN BANK, MILAN

  • Lead one-year project on cost-benefit analysis of Internet banking by assessing existing network services and supplying strategic and technical recommendations for change.
  • Examined opportunities for a start-up virtual bank as a joint venture with global partner.

MAJOR EUROPEAN CHEMICALS COMPANY, MILAN

  • Analyzed the internal structure of the IT function to assess available vs. required technical and managerial competencies.
  • Recommended methodology for implementing company-level IT services by changing the structure of the IT function from a decentralized matrix to an organization-wide process.

MAJOR AUTOMOTIVE COMPANY, TORINO

  • Undertook cost-benefit study of IT investments across six business divisions.
  • Evaluated options for insourcing vs. outsourcing IT services to be consolidated across business divisions.
  • Provided CEO and board of directors with detailed recommendations to select a management consulting group for a subsequent audit of the organization's IT capabilities.

MINISTRY OF PLANNING AND PUBLIC FUNCTION, ROME

  • Lead project for the high-level audit of information services delivery across major ministries in the Italian government.
  • Proposed extensive downsizing of the government's IT services through integration and outsourcing  of activities. 

NNI/KPMG MANAGEMENT CONSULTING, MILAN

    • Undertook in-depth study on the impact of Information Technology investments on productivity for 5 key industrial sectors.
    • Created framework for cost-benefit analysis of infrastructural investments.